Returns & Exchanges
We want you to love your sleep, which is why we offer a 100-night trial on our mattresses and a 30-day return window for accessories. If you are not completely satisfied with your purchase, we are here to help you find the perfect sleep solution or provide a full refund.
Return Process
- 1.Initiate Your Request
Contact our customer excellence team via our online portal or phone to start your return or exchange process within your eligible trial period.
- 2.Verification and Approval
Provide your order number and proof of purchase; our team will review your request and send a return authorization along with detailed instructions.
- 3.Schedule a Pickup
For mattresses and large furniture, we will coordinate a professional removal service to collect the item from your home at no additional cost to you.
- 4.Receive Your Refund
Once the item is confirmed as collected or received at our warehouse, we will process your full refund to the original payment method within 7-10 business days.